Ms. Shoemaker has transitioned to RSP after serving in the claims department at RSP’s trusted claims third-party administrator (TPA). In her prior role, Rebecca served as a key player in the RSP program since the company was founded. Over the years, she has directly handled more than 500 General Liability claims for Fire & Life Safety contractors. As a result of her work on RSP claims, Rebecca naturally brings consistency and familiarity to RSP’s customer base, while serving to strengthen the handling approach, and processes already in place. Rebecca will assist in the management of all team members that participate in claims, including fire protection engineers, alarm system experts, material scientists, construction-experienced attorneys, and others who are called in to assist on claims as needed.
As Director of Claims Services, Rebecca will oversee all aspects of claims handling while continuing to collaborate closely with Risk Suppression Partners’ TPA, risk control, and underwriting teams. Her addition marks an important step in advancing Risk Suppression Partners’ mission: to offer the most integrated and effective Underwriting, Claims, and Risk Management services to the top Fire & Life Safety Contractors nationwide.
Risk Suppression Partners Staff Addition Brings Extensive Claims Management Experience
Rebecca Shoemaker brings more than two decades of hands-on insurance claims experience to Risk Suppression Partners as Director of Claims Services. Throughout her career, she has led complex claims investigations, developed strategic claims-handling approaches, and built strong relationships with stakeholders across the insurance industry.
Rebecca holds both the Associate in Claims (AIC) and Chartered Property Casualty Underwriter (CPCU) designations from The Institutes. She is an active member of the CPCU Society, reflecting her commitment to professional excellence and continuous learning. She also is licensed as a claims adjuster in multiple states, bringing a deep understanding of regulatory requirements and industry best practices to every claim she manages.
Prior to joining RSP, Rebecca served in progressively responsible roles within the claims sector, where she honed her expertise in claims evaluation, vendor management, and client communication. Her dedication to excellence and client advocacy aligns seamlessly with RSP’s mission to support the Fire & Life Safety industry through specialized insurance solutions and superior service.
“Bringing Rebecca in-house to oversee claims will help Risk Suppression Partners take our claims capabilities to a new level of excellence,” said Wilton Marburger, Risk Suppression Partners president. “Rebecca’s deep expertise and history of working on claims for RSP will allow us to better serve our insureds and agency partners, develop more insights into industry-specific claims, and translate those experiences into more practical risk management strategies.”